I love this place
by TraciJ
- Pros: Great price, great service
MetrOasis® News Letter
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Wednesday, November 25, 2009Check here often for news regarding the...
MetrOasis® Advanced Training Center
This is the main page of our news letter, but if you'd like more in depth news just click the News link at the left, on this page.
About our Google Stalker...
Well it done looks like we got us a stalker here at MetrOasis!
Well, sort of here, but really at Google.
Recently, we had a very nasty review at Google regarding a supposed "client" who
had received a facial.
So, for some 16 years, we have had ONE 3-star review anywhere in the world!
ALL the rest have been 5-star reviews, for 16 years!
Now, in the course of just 60 days, we have two 1-star reviews with
identical writing styles,
identical nastiness,
and identical grossly over-blown arrogant I-know-everything personalities
trying to educate me on how to run a school.
It started with this one...
Not worth it. - Sep 18, 2009| The students might be great but the owners are too bizarre to make this experience worth it. I was very put off by the loud colors and cluttered decorations and was entirely unable to relax during my facial because the doors on the CLOSET (quite literally a closet that they added little closet doors to) did nothing to separate me from the customers receiving hair services. Also, it was right next to a nail station which contributed to the anti-spa experience. The student who did my facial told me that it was her third one and that she'd had no real training before she was assigned clients. Overall, extremely disappointing, not only for me, but also for the people who are paying to get an education there. I won't be back and I hope future students find a better school to attend. PS The cafe next door is theirs too and was also cluttered and dirty. I'm surprised the health department hasn't shut them down what with all the clumps of hair and Lord knows what else flying around and matted to the floor. « Hide |
At first this really hacked me off.
There are dozens and dozens of negative reviews regarding the other schools, which I know must bother them...
BUT the positive,
the professional,
the intelligent action to take
after getting a negative review is to FIX the problems listed in the negative review.
I actually thought about this myself, but since the negative review was a lie to start with, there wasn't really much I could do to fix anything.
We're a beauty/esthetics school, not a spa. So I couldn't very well convert my business into a spa. I couldn't get rid of our "nail station" because we don't even HAVE a nail station.
I guess I could paint the walls a different color than green, but I don't really like beige. Green seems to be a perfectly acceptable color to other "normal" human beings. I did wonder about the "bizarre" charge by B. Beautiful, but after reading their review, I really didn't consider myself to be any more "bizarre" than they are. (In fact, I wondered if they had perhaps wondered off into the city without first taking their morning medications!)
So, this person hates my place, and suggests that my students go to another place, a better place, but they can't name a better place. Hmmmm.
I thought about this situation for quite a while and then wrote this response...
Bogus (fake) client with an axe to grind... - Oct 1, 2009
Dear B. Beautiful - You and I both know that you had an axe to grind long before you ever began this facitious and fictitious review. Your "spa experience was disturbed by the color green? Are you angered by trees and grass as well? Please don't visit the Double Musky Inn... they'll just confuse and anger you as they also have decorations on the walls.
We're not a spa you dolt! We are a beauty school.
Do you also expect a fine dining experience while shopping at Safeway? As for your being disturbed by our "nail station", we don't even HAVE a nail station! What we DO have is dozens and dozens of 5-star reviews, with only one 1-star review, which was from you. The other schools, (you know, the one's you prefer) have dozens and dozens of 1-star reviews and a couple of very lonely 5-star reviews. So why so bitter?
You look a bit like an idiot sandwich with your 1-star review encircled in between the other 5-star reviews. Wouldn't it be easier for your friend to do a better job at their school than to try and sabotage my reputation with lies?
You're so concerned with my students? Why? My poor suffering students (that are joining me in Barcelona and Paris) will receive advanced beauty training that you will only dream of. Perhaps we will send you a post card to cheer you up.
(Heaven knows, something needs to.) http://www.parisbeautytours....Did the school YOU attend provide you with this opportunity?
I didn't think so.
My students also train on microcurrent machines and even get to keep one as part of their student kit. I noticed that you didn't offer this at your place. My students train on ultrasonic machines and keep one as part of their kit. I notice that you don't offer this either. You also don't offer RF, or photorejuvenation, or half a dozen other things that my students are trained on. In fact, my students leave my school better equipped than your entire closet-sized "studio" is.
Get a hobby, get some friends, do something to get that chip off your shoulder and that nasty grimace off your face. You're going to give yourself an ulcer... or worse!
Perhaps you should consider a change in monikers? Instead of B. Beautiful, try something like, um... B. Bitchy. It fits you better!
I decided to do a little research to see what spas really are doing with color, especially since MY choice certainly was offensive to our neighborhood stalker.
Choose Colors that Stimulate the Senses:
“Flat color is out, and color with depth and character is in,”
(Well-known spa architect) Robert Henry
Well, I did EXACTLY what Robert Henry told me to do. And now, our stalker is angry because I picked a color that is apparently obvious to everyone in her ward, I mean world,
that green certainly is no decent color for a spa. Forget the fact that we are a school and not a spa, it seems that green is a perfectly acceptable
color for a spa, AND a school. In fact, green is a much more modern color than the beige that Stalker insists on.
As for the rest...
I couldn't very well get rid of a nail station since we don't have one. I wondered how this could possibly annoy someone even IF we did have one. Someone sitting quietly having their nails filed wouldn't annoy me. So I started to wonder about the person who make this negative feedback. B. Beautiful... Hmmm.
I decided to check out B. Beautiful.
It seems that they do diamond microdermabrasion, (as we do), and they do peels and fast peels. They also do basic, rub-goo-into-your-skin facials. No microcurrent, no photorejuvenation, no RF, no ultrasonic, etc. Just goo and more goo. So I wondered why a place would bill themselves as a "skin & body studio" when they don't offer a single high-tech advancement that's been around for nearly 20 years. Then I figured it out. They didn't go to MetrOasis® for their esthetician training!
"EDUCATION & TRAINING
Education and training are at the top of our list.
We support advanced education and offer continuous training of products and
services to our estheticians so that we may bring you the latest and greatest."
(from B. Beautiful's web site)
So, goo-facials and waxing... that's it! THIS is the education that is at "the top of your list"?
Wow!
GREAT website too, B. Beautiful. Two photos... One photo of goo, and another photo of goo.
No staff, no equipment, nothing. Just blank page after blank page, with two photos of goo, NO information or outdated information about staff that is no longer there. (Are you SURE that you want to be dispensing advice on success to other business owners?)
Both personalities of our stalker complained about having to listen to conversations while receiving a facial.
Weird! Most credible spas in the world explain each step of their facial, the techniques and products used, and why.
This isn't supposed to be like solitary confinement, poor Stalker, regardless of how long you were there.
Every facial room has conversations going on, all the time. Just as they do in Europe.
Are you trying to explain to us that "professional" spas leave you lying there in silence trying to guess what's being done
and what's being used on your face?
And you would know because of your world-wide professional experience in spas? I seriously doubt this because our Stalker
uses such outdated terminology as "patron" instead of "client". Obviously our Stalker pictures themselves as some kind of expert,
and they clearly are in this industry, because the use the term "esto" instead of "esthetician" or "technician".
But does this make them an "expert"? Does this mean that they are the self-appointed regulator of everything SPA in Alaska?
Strange, but I haven't seen you at any salons or spas in France when we were there. Or Italy. Or even California. Or even Alaska!
The things B. Beautiful could find to complain about were the "bright colors", which are green, and the "cluttered decorations" which were travel items and antiques. Apparently the small size of my facial room also annoyed this very easily annoyed person. "B. Beautiful" also complained about our cafe, the Fire and Ice Cajun Cafe, which has been in business now for about 7 years. We have regular health inspections, some of which have even been "100"'s. Was the cafe at the school YOU attended better? Oh, they didn't have one. Is YOUR cafe better? Oh, you don't have one.
Just exactly how do you think we have survived this long IF we really were as you described? Uh, the ONLY thing I can think of is that you are lying! But, then again, you already know this. I decided to check out their place. Their entire place is tiny! So, small places don't make this silly person angry, just MY small place. I decided to mention this horrible and false review on my FaceBook page. My students were really angry by this bogus review. My students had all checked out the other schools before they decided to attend MetrOasis®.
In fact, this is WHY they decided on MetrOasis®. A few of them left some really nice reviews.
I Love This School! - Oct 2, 2009| 12 yrs ago, I applied & was accepted into cosmetology school here in Anchorage. However, life provided me from attending that year. At 31, I decided to follow my dream & attended The Salon Professional Academy in Colorado Springs, CO. TSPA is a Redken school. The school was huge, had so many students that I never met all of them, & it was coldly corporate. Not only these things, but I spent two months in a classroom without interface with clients or most of the staff. On top of all of that, I missed Alaska & my family. After two months with Redken, I dropped out & moved back to Anchorage. I was desperate to finish school, but had low hopes of finding a school that would meet the standards I had for a school I would enjoy attending. I believed that, as many people do, there simply would not be anything worthy in the state. I visited every beauty school in Anchorage. Metroasis was the last school I found & walked into. It was like a breath of fresh air compared to the other schools. It was a cold December morning 5 days after I had arrived in town. I walked in at 9 am & was greeted by an esthetician student with a smile. Just the entrance way to the salon was beautiful in greens & antiques. Mirrors reflected the light, making the small area bright & inviting. Flowers trailed over the arch way that lead into the salon floor & a water fountain bubbled in the background. The student let me know that Sue was teaching class, but there was a website listed on the card she handed me. After taking the entrance exam online, I could email my score to them for an interview. Sue called me later that day to set up an interview! All the other schools I had visited treated me like a boring complication in their world. Sue & Sigel both came across as very creative people who love what they do. The interview was informative & enjoyable! I was so happy with them, I wrote them the check to hold my spot that day! I had to wait 3 1/5 months to get back into school, but it was worth it! While I waited to attend the school, I would come in for services by other students. Each & every visit confirmed my opinion of the school. Within a month of starting at Metroasis, I was confident that I had learned more in those 4 weeks than I had in the 8 I had attended at Redken. I was already doing customized color formulations for clients instead of just straight out of the tube color. The haircutting techniques were so much more precise than what I had previously learned that I was floored by it. At Metroasis, we have classes at least four times a week. Each project or client we have is given individualized attention from one or both of our instructors. In addition, we are given the skills & opportunities to improve our communication skills, our customer service skills, & are given the opportunities to work hard to reach our goals. This industry is not about having your hand held as you lightly tread the path of career & success. It's about taking responsibility for yourself, your education, & your future. AtMetroasis, they help you to do that by including classes on how to promote yourself & your business, how to put together advertising materials, & to help you think for yourself. I am closing in on my graduation date & I have to say that I'ma little sad that I have to leave. Sue & Sigel have been supportive & understanding throughout the time I've been with them & I will miss them. I won't be able to go with them to Paris this spring, but I hope to make the trip next fall or winter. What fun! As for the Fire & Ice Cafe next door that is run by their creative daughter Aly, who has started college this fall, I will miss her quiet smiles & inventive ideas. I will miss ordering my Americano & having it show up perfect without having to tell her how to make it. And maybe, just maybe, I'll miss the homemade desserts I splurge on a little too often! To The Shroys, Thank you so much for what you do! « Hide |
An awesome dream come true! - Oct 1, 2009
I have had the best year of my adult life at MetrOasis! I am a mother of 4 and just wanted a professional career for myself and my family. I wanted my choice of school to be a good investment. I chose very well! I have just graduated from the school with outstanding knowledge of cosmetology. This school is only for you if you are looking to learn all you can from hands on training and the 2 instructors that know so much and has training in just about all areas of cosmetology and esthetics. They want you to succeed and encourages you everyday in that path. I worked one on one with the BEST clients EVER! We were put on the floor when we were ready and I loved the self pace atmosphere I was in. It is the same for the esthetics program as well. I looked forward to school everday, wondering what new technique I was going to learn. So much more then reading out of the text books. When I visited other schools in the city, they felt cold, plain white hospital feeling and the people were not friendly at all. When I walked in to MetrOasis I had a chance to sit down with Sue and Sigel over coffee from the cafe' next door and talk about the school and ask all the questions I wanted. I have read a review on this page and I am sorry she had a bad experience but I bet you 10 to one that she received a great service and was treated VERY well. These are the things that Sigel and Sue teach... Customer service, LSCPA the kind you will not get at the other schools. We write notes down on all our customers after ALL services are done so we can stay on top of our clients needs. I love my school and I couldn't imagine any other place I would want to be at more than MetrOasis. A crazy city get a way! « Hide
Metroasis is amazing! - Oct 1, 2009
As a graduate of Metroasis Advanced Training Center, I am pleased to say that the training I received there was amazing. My decision to train at Metroasis was easy, not only had I received recommendations from respected professionals in the esthetic industry, I also researched and visited other local schools including Metroasis Advanced Training Center only to reaffirm that this school was undeniably second to none. Metroasis was the only school I visited that made me feel welcome and comfortable by not only the staff but the students as well. As previously stated, my decision on where I wanted to receive my career training was evident. I was trained in providing excellent customer service with the importance of learning and following local, state and federal guidelines to ensure the health and safety of our clients, my peers and myself. I received and was trained on state of the art esthetic equiptment and immersed in the latest procedures in the esthetic industry. I had daily theory with my instructors that was an essential factor in my training. I was shown by my skilled instuctors how to perform all procedures and services with confidence and accuracy and how to market and advertise my newly acquired skills. I was tested throughout my training to ensure the knowledge and training I was receiving was being retained. In turn, I graduated from Metroasis confident that I had received all of the essential training and much, much more needed to make a major impact in the health and beauty industry. Furthermore, as a student of Metroasis I have the opportunity to continue my studies with Metroasis on an international level which is impressive in itself. Needless to say, I am grateful to have been one of the lucky ones to receive my training from Metroasis and am forever grateful. « Hide
These reviews aren't from clients, of which there are dozens and dozens of 5 star reviews. These reviews are from students. To date, I could find only 1 single 5-star review for any other beauty school in the entire state of Alaska. One! Is this one-horse wonder the school you wanted my students to attend? They don't have any more equipment, techniques, or products than you do. I did take a couple of minutes to check out the reviews of the other schools again.
Nope! Nothing different.
Just a bunch of honest 1-star reviews by people who have been ripped off by the other schools. The schools YOU prefer! B. Beautiful can't recommend any of the other schools and had nothing nice to say about any other business in Alaska! I think THAT says a lot about this person. I was especially amused at being criticized by someone who can't even do the things that we already do! I decided to include a few quotes about people like "B. Beautiful".
It is much easier to be critical than to be correct.
Benjamin Disraeli (1804-1881) British politician and author.
Those who can -- do. Those who can't -- criticize.
Criticism is often not a science; it is a craft, requiring more good health than wit, more hard work than talent,
more habit than native genius. In the hands of a man who has read widely but lacks judgment,
applied to certain subjects it can corrupt both its readers and the writer himself.
Jean de la Bruyère (1645-1696) French satiric moralist.
(B. Beautiful... I'm sorry about the green above, I know it sets you off, but it's SO pretty!)
B. Beautiful... if you really think that there is a better beauty school, or a better esthetics school ANYWHERE in the entire state of Alaska... Why didn't YOU mention it? The answer is simple. You can't! So, I'm sure that you will continue in your small, angry world to throw stones at the things that others have built, until your little closet sized place goes out of business and you'll not have helped anyone, taught anyone, or thought about anyone else except yourself. That is other than your feigned concern for my students, who by the way, thought that your review was really, really stupid, as they seem quite thrilled by their educational experience. In fact, if you had attended MetrOasis® you would have at least been able to equip your closet sized "skin & body studio" properly with the equipment, tools, and products that would have come to you as part of your student kit.
Let's look at some more, OK?
Loved It
I got a formal styling done here and it was absolutely fabulous!!!
They did a great job listening to certain things that I wanted and my hair actually stayed in place for the whole night, which never happens!
I can't wait to get my hair done there again!
April 01, 2009 by Reagan Manolas in Eagle River, AK
Great inexpensive place
From my first experience getting their Signature Facial to getting my hair highlighted, all of it has been fantastic!!
It's sometimes hard to believe I'm being worked on my students!! Everybody is very professional and personable!
March 18, 2009 by Michelle H in Anchorage, AK
Awesome prices!
You can not get a better deal anywhere. The service is awesome and the price is great. I don't get my hair colored anywhere else
February 06, 2009 by heather in Palmer, AK
Metroasis Advanced Training
Average Rating from 7 Reviewers | Write a Review
401 W Intl Airport Road, # 1C,
Anchorage, AK 99518http://www.dayspaschool.net
(907) 276-4110
(907) 277-4110 Fax
User Reviews (7)
Write a Review | My Ratings & Reviews | Got a website? Add a Testimonial
Apr 23, 2009
by TraciJ
I love this place. I always have a great experience and I love the prices. The whole place has an ultra cool vibe and Sue is Awesome!
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(17) | 
(0)
Mar 28, 2009
by Dizzie
Metroasis is a great place to go for haircuts! My daughter has long thick hair. I have short, thin hair. When styling our hair the students take that into consideration, ask questions, and offer suggestions which I appreciate. We always end up... (More)
Was this Review helpful to you? (24) | (0)
Mar 19, 2009
by MichelleH
Everything from when you first call in to make your appointment to the service when you get there and even the experience itself is fantastic!! They are a great way to get professional service at an inexpensive price. You also get to help the students out...even though you can't really tell they're students! Ashley, a (student) Stylist, is wonderful!!! (Hide)
Was this Review helpful to you? (20) | (0)
Feb 7, 2009
by heather
I have always gotten great cuts and colors. I will not go anywhere else. They offer great service. The decor is upbeat and relaxing. They take their time. Great for men, women and kids!
Was this Review helpful to you? (29) | (0)
Jan 21, 2009
by Diana S.
I love this place! I have been a happy customer since 1996 and would never think of going anywhere else to have my hair done. And now they have a great program where I can get these wonderful, relaxing facials at a great price. Their graduates are also the best at what they do. The atmosphere is fun and relaxed. Sue, Sigel, and Ally do a fantastic job of keeping their clients happy. (Hide)
Was this Review helpful to you? (31) | (1)
Nov 30, 2007
by arthro
I have been here several times and I find it excellent. Have brought the kids with no problems. It is a licensed training academy so be aware of that - but I and my girlfriend (who has gone there for longer than I ) have had great service here. Yes it might take a little longer, but the instructors are always there and the prices are fantastic, especially if you pick up one of their sampler cards. Hair, cosmetology, tanning - all here. A little cluttered but I wouldn't say dirty at all. Very personal and the students always seem very happy you have given them a chance. The instructors are always available to do you if you wish ( more expensive, appointment recommended.) I have never been disappointed here. (Hide)
Was this Review helpful to you? (26) | (4)
Sep 30, 2007
by CT from Anchorage, AK
Good quality for the price
This is a training academy so be informed before you walk in. Perms at a great price, however your hair must be in perfect condition or they won't do it. Mens h/c great price! I think they get stuck in the same layered haircuts for women so go in knowing what you want with a pic or you will end up with a cookie cutter doo. Do NOT bring your children. They are a bit snobby about kids. Its a little dirty and disorganized but a good experience for the cost.
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(Hide) (1) | (33)
Business Reply to this Review by Sigel@clearwire.net
The students at our school pay nearly $7,000 for their training. A babysitter costs just a couple of bucks. Why do parents like this insist on dumping their kids off on people who have paid to learn a trade? Doctor offices, dentists, and all GOOD salons and schools don't make their students babysit in exchange for their tuition. As for perming hair that is not in suitable condition to receive chemical services... I guess we have two choices here. #1 to get a not so great review because we permed your poorly conditioned hair and it fried, or #2 to get a not so great review because we didn't perm your poorly conditioned hair. We opted for #2. There IS a #3 option, but apparently this client didn't opt for #3 which is CONDITION your hair! As for "dirty & disorganized & snobby & not knowing what you want"... Well, you get the idea. Try going into a grocery store and telling them that you're hungry but that you don't have a clue as to what you want... Uh Hum! Speaking of clueless... (Hide)
Save/SendWe've had one 3-star review by someone who liked what we did,
but was angry because we wouldn't perm her damaged hair, and there was a person in our cafe wearing a smock.
And now, we've had your single 1-star review. That's it since we started in 1995. One single 1-star review... yours!
ALL the rest are 5-star reviews, by our REAL clients, and our REAL students, not by some bogus plant sent in by someone trying to artificially bolster the horrible
but REAL reviews of their clients and students.
By the way... "B. Beautiful"... if you'd like to actually get some good training instead of complaining about other who do, you could join us in Barcelona & Paris in March.
You can find out about it here -
We are also the only beauty/esthetics school in Anchorage with an "A" rating by the Better Business Bureau.
Now... don't you just look amazingly stupid for trying to damage my reputation with your fake review?
It doesn't matter how many different fake personalities you come up with, little Stalker.
You have NO credentials, and certainly have NO right to dictate to me how YOU think that I should run my business.
If you really know so much about how to run a beauty school, or a spa, or a salon, then do it.
This is America and you get to make your own business choices, and I get to make mine.
So, OK, Miss Stalker...
THIS is my competition -
Trend Setters School of Beauty
407 E Northern Lights Blvd, Anchorage, AK
(907) 274-4247
citysearch.com - Jun 21, 2009
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Works for me
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Benevolent...
Academy of Hair Design
113 W Northern Lights Blvd, Anchorage, AK
(907) 274-3663
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Horrible Haircut
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BAD SERVICE
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Ariel's
2727 W Dimond Blvd, Anchorage, AK
(907) 344-4122
insiderpages.com - Mar 7, 2009
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bikini wax
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Scariest Bikini Wax Ever &...
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Bad hair day
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So, I'm so, so, so sorry that you had to view green,
that you had to suffer walking past hand-made necklaces,
and that you had to listen to a conversation.
I'm sorry that you had to suffer through
smelling the Cajun food in our CAJUN cafe!
I truly hope that you recover from this
horrific assault on your delicate mind.
I doubt it though...
Now, go away and annoy someone else trying to do some good in the world!
Franz Sigel Shroy, MetrOasis® Advanced Training Center
Salon Parisian & Salon Venetian & Salon AlyAska
We have completed the introduction of our Salon Parisian hair and skin care line. This line is a luxury line that is botanically based, professional salon line with a distinctly French feel. You can find more information regarding these products if you click the Salon Parisian link on this page, on the left side. Our Salon Parisian is not just an informational web site any longer, it is now also an online store. There is a great sound track of a French accordian. Salon Parisian
We have also completed our Salon Venetian hair care line. This line is also a luxury line that it botanically based, professional salon line with a distinctly Italian feel, but contains more specialty items. If you'd like more information on these products click the Salon Venetian link on the left, on this page. Salon Venetian is also an online store now. There are some photos of Venice as well as a great sound track of a Venetian gondola singer and water lapping up against the gondola and the buildings. Salon Venetian
We also have a Salon AlyAska web site up now which is also an online store. Salon AlyAska There is a really great sound track on this web site that is recorded at a lodge in Canada and you can hear the wind and the snow blowing in the background as well as an incredible mountain photo.
Sigel is selling some of his jewelry online now too at Sigel's Jewelry. This web site is pretty new so only some of the pieces are listed but it's still pretty good sized.
Our Esthetics Program (DaySpaSchool.Net) is going strong and we are usually book with new students about two to three months in advance. Ask Sue if you'd like to book a facial. If you want to find out more about our facials, ask Sue for our facials brochure. For more information on this program just click the link (left side of this page) for Esthetician Training. The Hairdressing link is located just below the Esthetician link. We also launched an online store for esthetician equipment for estheticians that want to expand their offering or upgrade their equipment, or that attended another school that doesn't provide any equipment for their students in their student kit. (weird huh?)
We will be adding more features to this news letter in the next few weeks.
Contact
MetrOasis® Advanced Training Center
401 West International Airport Road, Suite 1C
Anchorage, Alaska 99518
(907) 276-4110
Enjoy, Sigel, Sue, & Aly Shroy